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Frequently asked questions
WHAT ARE THE ARRIVAL AND DEPARTURE TIMES OF THE HOTEL?
We are open 24 hours a day.
Yes, all rooms must be occupied by at least one resident who is at least 18 years old.
Your reservation document and your identification.
Guests are expected to arrive from 3pm onwards. If you wish to arrive earlier, you can leave your luggage with the receptionist and enjoy your day.
Guests are required to return the key by 11:00 am on the day of departure. You can leave your luggage with the receptionist and enjoy your day.
Early check-in is only possible upon availability with an additional fee. We cannot guarantee this. If this is part of your requirements, we recommend that you book the night before.
A late departure is only possible according to availability with additional fees. We cannot guarantee this. If this is part of your requirements, we recommend that you book the next night.
We have a luggage service, our lounge is there to welcome you, or you can visit the city and get your luggage back until very late in the evening!
Your room is guaranteed for late arrival by your valid credit card.
HOTEL FACILITIES AND SERVICES
Yes, we can keep your luggage safely in our locker on the day of your arrival or departure.
No, but a public parking lot less than 10 minutes walk from the hotel is at your disposal:
Rex Atrium, 5 Rue du Faubourg Poissonnière, 75010 Paris
Itinerary: https://cutt.ly/QvetU6k
Itinerary: https://cutt.ly/QvetU6k
The hotel does not have a parking lot. You can contact directly the nearest parking: Rex Atrium on their website: https://cutt.ly/9vnsKAZ or by phone: +33 9 70 14 01 11.
Although we appreciate our pets very much, we do not allow them in the hotel.
Unfortunately, our structure is not adapted to this type of service at the moment.
No, the hotel does not have a business center.
Yes, there is an elevator that serves all floors.
Yes, of course, but it is better to order it the day before.
We have a partnership with a company for transfers from the hotel to the airports, but the transfer is not offered!
ROOM FACILITIES
Smoking is not allowed in the entire establishment. The rooms respect the French laws: the anti-fire system detects any smoke and is activated. We would be grateful if you would think of the next guest who will come and stay in the same room!
Yes, there is a telephone in each room, and the calls can be forwarded to you.
All calls are charged according to the recipient.
Yes, we can provide a wake-up service at any time.
Yes, all our rooms are equipped with hair dryers. If you bring your own or any other hair styling system, the voltage is 220V.
Yes, one large and one small towel, as well as shampoo, shower gel and soap.
The floor service takes care of your room daily between 10am and 4pm, if you want us to intervene at another time, please contact the reception by dialing 9 from your room phone.
No, this service is not available at the hotel. However, about 30 TV channels are available in the rooms.
All our rooms are equipped with flat screen TV. You have all the TNT channels and some international channels.
Yes, the temperature of the room can be adjusted by the wall remote control from your room.
No. The rooms do not have this service, but you can contact our reception by dialing 9 on your phone, and drinks can be brought to your room (with an extra charge).
Yes, only some of them. We cannot guarantee that your preference will be met. Indeed, we have tried to reconcile the preferences of our customers and the ecology by privileging the shower to the bathtub. Please contact us to check availability.
We have an iron and ironing board at your disposal, if you wish to clean your laundry: the nearest dry cleaner is at 14 rue Montyon and the self-service laundry 9 rue Geoffroy Marie.
Our hotel has 2 rooms adapted for people with reduced mobility. Please contact us to check availability.
No, the hotel does not have connecting rooms. However, depending on availability, we can arrange to have rooms next to each other or close to each other on the same floor. Please contact us to check availability.
MINOR / CHILD STAY
All rooms must be occupied by at least one resident who is at least 18 years of age and children should not be left alone.
We have a baby bed available for children under two years of age. Beyond that, the child will stay in a regular bed. For example, for a couple and a three year old child, you will stay in a triple room (3 people). Please contact the hotel for any request regarding a baby bed.
Yes, the service is free for children under 2 years old, please let us know when you make your reservation, for our organization.
It depends on the availability, to see at the time of the reservation.
No, we do not have connecting rooms. However, depending on availability, we can arrange to have rooms next to each other or close to each other on the same floor.
No, but we can heat your baby’s bottle whenever you want, 24 hours a day.
CONNECTIVITY
Yes, free wireless Internet access (Wi-fi) is available throughout the hotel, common areas, lounge, breakfast room.
Yes, all our rooms have a free WI-FI connection, you will be able to surf at high speed. You will be provided with instructions on how to use it upon arrival.
No, there is no public computer or tablet in the hotel. The nearest internet cafe is at 51 rue Richer just a few steps from the hotel.
BREAKFAST
When you wake up, the breakfast room of Wit Hotel welcomes you in a warm atmosphere with a view on the rue de la Boule Rouge.
A buffet is proposed to you with the menu: coffee, several varieties of tea, herbal teas, milk, chocolate, orange juice, various cereals, white bread and toast, fresh pastries cooked on the spot, jams, soft butters, eggs, yoghurts, ham, cheese, salad of fuit.
Self-service breakfast is available from 7:00 am to 9:30 am each day. For extended hours, please ask at the reception.
On simple request to our receptionists, access the breakfast room and enjoy our delicious pastries, as beautiful as they are delicious.
It is served from 7:00 am to 9:30 am.
We do not have products adapted to diets with restrictions.
Breakfast is extra.
BUSINESS
Our reception is open 24 hours a day, you can pay upon arrival to save you time!
The breakfast room is open from 7:00 am.
Yes, free wireless internet access (Wi-fi) is available throughout the hotel, common areas, lounge and breakfast room.
There are several currency exchange offices on rue Vivienne near the hotel.
No, this service is not available at the hotel.
SECURITY / HYGIENE
Your room is secured by your key and a small safe with a digital combination.
We have put in place measures within the hotel. Our top priority is the safety of our guests and staff.
We use dry steam at 120°C to disinfect the whole of our establishment thanks to a dry steam of saturated water which has cleaning, degreasing, disinfecting, bactericidal and fungicidal properties.
TRANSPORT ACCESS
Call our reception at 01 47 23 10, we are always at your disposal, ready to guide you!
Paris is served by six train stations located in the center of the city and 3 airports located outside the city. From these points, you can take public transportation or get into one of the cabs that park in front of each station/airport. You can also stop a cab on the street.
Yes, there are many possibilities:
Metro 7 : “CADET” station
Subway 8 and 9 : “GRANDS BOULEVARDS” station
Subway 12 : “NOTRE DAME DE LORETTE” station
Subway 8 and 9 : “GRANDS BOULEVARDS” station
Subway 12 : “NOTRE DAME DE LORETTE” station
RER ‘B’ “GARE DU NORD” : go on the surface, from the bus station “GARE DU NORD” take the Bus 43 direction “BAGATELLE” until the bus station “CHATEAUDUN LAMARTINE”.
RER ‘A’ “AUBER” : connection corridor with the Metro station “OPERA”, take Metro 7 direction “LA COURNEUVE 8 MAI 1945” to the Metro station “CADET”.
RER ‘A’ “AUBER” : connection corridor with the Metro station “OPERA”, take Metro 7 direction “LA COURNEUVE 8 MAI 1945” to the Metro station “CADET”.
Bus 43, stop “CHATEAUDUN LAMARTINE
Bus 67, 74, 85, stop “PROVENCE – DROUOT
Bus 48, 67, 74, 85, stop “PROVENCE – FAUBOURG MONTMARTRE
Bus 67, 74, 85, stop “PROVENCE – DROUOT
Bus 48, 67, 74, 85, stop “PROVENCE – FAUBOURG MONTMARTRE
GARE DU NORD” : take Metro 4 direction “MAIRIE DE MONTROUGE”, to the Metro station “GARE DE L’EST (VERDUN)”, take the connection for Metro 7 direction “VILLEJUIF LOUIS ARAGON”, to the Metro station “CADET”. There are only a few steps to the hotel.
GARE DE LYON” : take Metro 14 direction “SAINT LAZARE”, to the Metro station “PYRAMIDES”, take the connection for Metro 7 direction “LA COURNEUVE 8 MAI 1945”, to the Metro station “CADET”. There are only a few steps to the hotel.
MONTPARNASSE STATION”: take Metro 12 direction “FRONT POPULAIRE” to the Metro station “NOTRE DAME DE LORETTE”. There are only a few steps to the hotel.
GARE SAINT LAZARE” : take Metro 12 direction “FRONT POPULAIRE” to the Metro station “NOTRE DAME DE LORETTE”. There are only a few steps to the hotel.
GARE DE LYON” : take Metro 14 direction “SAINT LAZARE”, to the Metro station “PYRAMIDES”, take the connection for Metro 7 direction “LA COURNEUVE 8 MAI 1945”, to the Metro station “CADET”. There are only a few steps to the hotel.
MONTPARNASSE STATION”: take Metro 12 direction “FRONT POPULAIRE” to the Metro station “NOTRE DAME DE LORETTE”. There are only a few steps to the hotel.
GARE SAINT LAZARE” : take Metro 12 direction “FRONT POPULAIRE” to the Metro station “NOTRE DAME DE LORETTE”. There are only a few steps to the hotel.
CDG-ROISSY, RER B to GARE DU NORD, then Metro 5 to GARE DE L’EST, then Metro 7 to CADET, then 7 minutes on foot.
ORLY, Tramway T7 to VILLE-JUIF then Metro 7 to CADET, then 7 minutes on foot.
PARIS-BEAUVAIS, shuttle to PORTE MAILLOT, Metro 1 to FRANKLIN-ROOSEVELT, change to Metro 9 and get off at GRANDS BOULEVARDS, then 7 minutes on foot.
ORLY, Tramway T7 to VILLE-JUIF then Metro 7 to CADET, then 7 minutes on foot.
PARIS-BEAUVAIS, shuttle to PORTE MAILLOT, Metro 1 to FRANKLIN-ROOSEVELT, change to Metro 9 and get off at GRANDS BOULEVARDS, then 7 minutes on foot.
RATES AND CONDITIONS OF MODIFICATION AND CANCELLATION
Simply call us or make a simulation in the search engine “Reservation” and enter the desired dates of stay.
We remind you that our establishment is independent, so you will always find the best offer on our website.
It is always directly with the hotel that you will get the best price. Our website is our official online sales point, no intermediary is involved in this marketing process.
Nothing could be easier! And moreover, several possibilities are offered to you – via our official website by looking for the tab “Reservation”: Enter the dates of stay desired then you can select the available offers.
Thanks to your reservation confirmation that you can consult on your mailbox: you will receive a confirmation mail immediately after your reservation on the mail address you have given us.
We remind you that our establishment is independent, so you will always find the best offer on our website.
It is always directly with the hotel that you will get the best price. Our website is our official online sales point, no intermediary is involved in this marketing process.
Nothing could be easier! And moreover, several possibilities are offered to you – via our official website by looking for the tab “Reservation”: Enter the dates of stay desired then you can select the available offers.
Thanks to your reservation confirmation that you can consult on your mailbox: you will receive a confirmation mail immediately after your reservation on the mail address you have given us.
Our hotel systematically sends an e-mail confirmation of your reservation. If you have a modification to make, if you wish to add details or to review your reservation, please refer to the clauses of the contract.
In some cases yes. Depending on our availability and if you have selected our flexible offer, your reservation allows you to change the date, under conditions (see conditions of the offer). In such cases, we do not give preferential treatment. If a reservation has been entered inadvertently, please contact the reception desk immediately.
In some cases you can cancel or modify without penalty. Depending on our availability and if you have selected our flexible offer (see conditions of the offer), your reservation allows you to change the date. In such cases, we do not give preferential treatment. You must refer to your personal travel insurance.
We cannot register and guarantee your reservation without your credit card information.
For reservations made directly on the hotel’s official website, this is only a reservation guarantee, you will be cashed out upon arrival at the hotel.
The following payment methods are accepted: cash, credit card, Visa, Mastercard, American Express. Checks are not accepted.
Your card guarantees the reservation. The hotel makes a pre-authorization, which is not a debit.
No.
The reception staff is at your disposal and will find your bill very quickly, so don’t hesitate to contact them!
AMENITIES NEAR THE HOTEL
We have selected for you a site that gives the best routes to run in Paris: https://www.redbull.com/fr-fr/meilleurs-parcours-course-paris
You cannot enter the hotel with a bicycle. Despite our research, we have not found a secure short-term rental parking lot near the hotel. However, you will find free bicycle parking on the street in the immediate vicinity of the hotel.
The nearest dry cleaner is at 14 rue Montyon.
Self-service laundromat 9 rue Geoffroy Marie.
Self-service laundromat 9 rue Geoffroy Marie.
The nearest cybercafé is at 51 rue Richer.
Whatever the reason, as far as our availability and our products, inform the reception as soon as possible! We will do our best!
In the “comments” box. We will do our best to answer your request.