Personal data charter
WIT Hotel ***
I. GENERAL INFORMATION
The Charter below details the policy of WIT Hôtel (hereinafter referred to as “the Hotel”) with regard to the protection of personal data.
This Charter applies to all information and personal data provided by you or collected during your stay at the Hotel or while browsing the www.withotel.fr website (hereinafter referred to as the “Site”).
Through the Site, the Hotel may collect the personal data of any person who sends a question to the Hotel via the “Contact” section of the Site or who makes a reservation online at www.withotel.fr. Any information of a personal nature that you may be required to transmit to the Hotel is subject to the provisions of the French Data Protection Act No. 78-17 of January 6, 1978 (as amended) and to European regulations on the protection of personal data.
II. YOUR RIGHTS
You have the right to access, rectify, delete, oppose the processing of, limit the processing of, and port the data concerning him/her, withdraw his/her consent to the processing of his/her data based on his/her consent at any time, lodge a complaint with a supervisory authority, as well as the right to decide on the fate of his/her personal data after death, which he/she may exercise at any time by sending a letter to the following address WIT Hôtel, 8 rue de la Boule Rouge, 75009 PARIS, FRANCE
III. PROCESSING OF PERSONAL DATA
3.1 Purpose of data collection
The collection of personal data allows the Hotel to
- to respond to messages you send on the Site via the “Contact” section and to provide you with information on hotel services;
- to allow you to make online or on-site reservations for stays at the Hotel;
- to manage your stay in the Hotels;
- to provide you with the best possible experience and to guarantee you the same personalized service, now and in the future, during your stay in the Hotel;
- to manage the subscription and unsubscription to the newsletter;
- after your prior agreement, to communicate information about the Hotel, its services, and commercial prospecting messages;
- to manage accounting and financial matters and potential litigation.
The information required to respond to your requests, such as name, surname, address and e-mail address, is mentioned on the collection forms. If these fields are not filled in, the Hotel cannot process the requests.
3.2 Storage of personal data
The data is kept for a period not exceeding the time required for the following purposes:
Management of customer data:
In active base (immediately accessible): your data will be kept for the duration of the relationship and 5 years after the end of it. The passport data will be kept for the duration of the stay.
In an archive database (limited access): the data may be kept for 5 years after the expiration of the retention period of the data in the active database.
At your request and with your prior consent, passport data will be kept until the expiration of the validity date of the passport concerned.
Management of sensitive data:
Your data will be kept for the duration of your stay. With your consent and for your convenience, your data will be kept for 5 years after your last stay at the Hotel.
Payment management:
In active base: your payment data will be kept for the duration of the transaction.
In archive base: at your request and after your prior agreement, the payment data (except cryptogram) will be kept until the expiration of the validity date of the payment card or other means of payment.
Financial and accounting management:
In active base: the data will be kept until the end of the accounting year and approval of the accounts.
In the archive database: the data will be kept for 10 years after the expiration of the retention period of the data in the active database.
Management of cookies and other tracers:
Session cookies are kept for the duration of a session.
The cookies and tracers subject to your consent are kept for 13 months after your consent.
Cookies allowing the traceability of Internet users and IP addresses are kept for 13 months from the first visit.
Newsletter:
Your data will be kept as long as your subscription is active.
Commercial prospecting:
Your data will be kept for 3 years after the last contact or without response after two successive solicitations.
3.3 Recipients of the data
The recipients of your personal data are:
- The hosting provider of the online reservation site;
- The providers of e-commerce transaction management;
- Financial institutions and online payment providers.
The Hotel does not transmit your data to a third party unless:
You have given prior consent to the Hotel to share its data with that third party;
The Hotel must share the data with this third party to provide the requested service or respond to your request;
The Hotel is required by any competent authority (including judicial or administrative authorities) to provide the data in question.
All reservations will be stored on a dedicated server at the Hotel.
3.4 Transfer of data abroad
The recipients of your data may be located abroad, including outside the European Economic Area. Any transfer of your data outside the European Economic Area is carried out subject to appropriate guarantees, in particular contractual guarantees, in accordance with the applicable regulations on the protection of personal data.
You may obtain a copy of the appropriate guarantees by sending a letter to the following address WIT Hôtel, 8 rue de la Boule Rouge, 75009 PARIS, FRANCE, or to the following e-mail address: info@withhotel.fr
3.5 Security and confidentiality of personal data
The Hotel has implemented state-of-the-art technical and organizational security measures, particularly with regard to the security of its information system. The Hotel has taken all necessary steps to ensure the confidentiality and security of your personal data and to prevent it from being altered, damaged, destroyed or accessed by unauthorized parties.
When making reservations and in order to participate in the Hotel’s security policy, you will be required to enter a password, associated with a customer account, which will be strictly personal to you.
IV. PAYMENT SECURITY
Payments made by credit card will be made through a secure system that uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can gain access to it during transport on the network
